6800 Burleson Road #200
Austin, TX 78744
At Trusource Labs, every customer interaction becomes an opportunity to give your brand more meaning. We know that behind every experience with technology is a person. We offer tailored support for every customer’s journey with your brand.
Product and engineering feedback
Knowledge-base article creation and management
Training materials development and delivery
Sales and technical support, 24/7/365
Phone, email, social, chat, video
Anticipation of changing preferences
Optimized service for every customer’s entire experience
Holistic understanding of unique problems at all levels
Install applications, manage printers, and resolve most issues
Extensive library of support articles, videos, and other self-help materials
Ensure an optimal experience and vibrant community for your users
Provide 24/7 access to frequently needed equipment at your key offices
Available to call, chat, or provide remote assistance to solve your issues
Face-to-Face locations at your key offices for hand’s on solutions
We can own the hardware for you and manage every aspect of the experience
Global solutions to help employees remain productive and limit downtime
MOVE FASTER. WORK TOGETHER. THINK INDEPENDENTLY.
The Trusource model was created to work differently and to generate results. Committed to constant improvement, we create an environment that makes it easy for everyone at Trusource to love what they do. This means your customers can rely on people as much as technology. Our process is founded on three fundamentals.
WHAT MAKES TRUSOURCING UNIQUE:
BEST-IN-CLASS SUPPORT FOR THE BEST TECH COMPANIES AROUND
We help forward-thinking brands stay in tune with every customer.
As technology evolves to meet changing needs and expectations, customer support should ensure that the tech in our lives fits seamlessly.
Life is better when we can rely on the things around us, and we’re here to partner with you so that your customers can get back to being people.
Our executive team’s unique experience has given us the most valuable insight.
WORK WITH US
Get in touch with us today and learn how Trusource can change the customer experience
for your tech-focused company.
6800 Burleson Road #200
Austin, TX 78744
Terms and Conditions ("Terms")
Last updated: June 18, 2015
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